About Valentine MediaA Web & Graphic Design Company
Want to make a stunning first impression for your new business?
Let Valentine Media help you with your venture.
Valentine Media works with you on designing and developing various materials that are best suited for you and your business by listening to your needs and generate the right plan of attack to make that great impact you’re looking to achieve.
525 E. Mill St.
Port Allegany, PA
Do you need a website? Tell us about your project
Meet Valentine Media
Owner and Lead Designer
I enjoy developing working relationships with my clients and educating myself on their various fields of expertise in order to help their business reach the goals that they have set out for themselves. For me it’s always fun to learn new things.
In 2008, my wife and I welcomed our first child into the world and since then we have added two more kids to our brood. When I am not working, I cherish the time I get to spend with my family. I am an Eagle Scout and I share my joy of camping every Summer with them. In the other months I probably torture them with my love of Star Wars and other various geek-centric things.
I’m glad you took the time to look around this website and I hope that I can help you with your business goals.
Frequently Asked Questions
What Are Your Office Hours?
These are the days and times that Valentine Media will be available to be reached. Monday through Friday – 6pm to 8pm EST Saturday – 9am to noon EST Sunday – Closed Please allow up to 48 hours for a response (email or phone)
What are your fees?
All of the projects that Valentine Media works on are quoted ahead of time on a project-to-project basis with an accompanying contract agreement.
Please allow up to 48 hours for quotes to be sent via email. Once a quote is agreed upon, a contract will be written up and sent for review and approval. After completing the necessary steps, Valentine Media can proceed with the various stages of your project.
An additional 50% expediting fee will be added to projects that require completion within 48 hours or less.
What Materials Do I Submit?
Materials such as text, logos, images, information, etc. are required before your project can begin.
Electronic files may be sent via email in the following formats
- Text files
- Word documents
- PDF, AI, EPS files
- JPG, TIF
To provide the best quality for your project. Image files must be sent at a minimum of 300 dpi resolution. If files are supplied at lower resolutions, Valentine Media cannot ensure the print quality and will not be held responsible for any provided artwork not matching our specifications.
Any recreations of artwork that might be needed, there will be an additional cost added to the project. If there are multiple images and/or logos that may need to be recreated for the project we will discuss and work with you to provide the services needed before work on your project begins.
If any stock photography needs to be purchased for your project. The cost will be added to the project’s quote.
All verbiage/copy for projects must be typed and provided in a Word or text document. There will be a $100/hr. fee for any wording that must be typed by Valentine Media.
Can I have a proof before finalizing my project?
Prior to finalizing your project, all clients will have the opportunity to review and proofread each project to confirm accuracy. Once Valentine Media receives approval for print or electronic publication, NO changes will be made. Valentine Media will not be responsible for any misspellings, punctuation or formatting after your final approval.
What are your turnaround times?
Turnaround times vary per project. However, the average times are as follows:
- Logo Design – 10 to 15 business days
- Graphic Design – 5 to 10 business days
- Web Design – 6 to 8 weeks, but can take longer due to the complexity and size of the website
Printing turnaround times may vary depending on the size of the project.
Do you offer printing?
Yes. We work with third party printers that we have good relations with and trust. If there are any printing errors, we will work with the printer to resolve the issue. Any costs incurred will not be the responsibility of Valentine Media. Once print orders are placed, they cannot be canceled and no additional revisions can be made and no refunds will be issued.
Cost, Payment & Cancellations
Because everyone’s needs are different, our proposals are formulated on a project-to-project basis. Projects above $1,000 will require a 50% deposit up-front with the remaining 50% upon completion and before any files/artwork are released. Valentine Media accepts cash, checks (made payable to Nicholas Valentine) and Paypal. All deposits are non-refundable; no exceptions.
Any project can be canceled at any time by the will of the client, in writing. If communication stops on behalf of the client after 60 days, the project may be terminated in writing on behalf of Valentine Media and all ownership and copyrights of the project will be retained by Valentine Media.