Website Care Packages

Keeping your website running so you don’t have to

Website Care Packages

Keeping your website running so you don’t have to
website maintenance, care package, web design service

Valentine Web Design understands that not all business owners have the time for upkeep on their website. That is why I offer various service packages, so that you can work on your business and I’ll keep your site up and running.

Database backups are done on a daily basis, with full site backups weekly. CMS, Plugin, & Software updates are done within 24 hours after release.

*With a yearly contract. Billable monthly or yearly. Payments can be made via Paypal or checks payable to Nicholas Valentine. **Prices are subject to change.

web design maintenance packages

Are you ready?

Fill out this survey and let me know what you are looking for in your website.

web design maintenance packages

Are you ready?

Fill out this survey and let me know what you are looking for in your website.

Frequently Asked Questions

What Are Your Office Hours?

These are the days and times that Valentine Media will be available to be reached. Monday through Friday – 6pm to 8pm EST Saturday – 9am to noon EST Sunday – Closed Please allow up to 48 hours for a response (email or phone)

What are your fees?

All of the projects that Valentine Web Design works on are quoted ahead of time on a project-to-project basis with an accompanying contract agreement. If you would like to get a general idea of how much a certain project might cost, please check out the pricing page here.

Please allow up to 48 hours for quotes to be sent via email. Once a quote is agreed upon, a contract will be written up and sent for review and approval. After completing the necessary steps, Valentine Web Design can proceed with the various stages of your project.

Expediting Cost:
An additional 50% expediting fee will be added to projects that require completion within 48 hours or less.

What Materials Do I Submit?

Materials such as text, logos, images, information, etc. are required before your project can begin.
Electronic files may be sent via email in the following formats

  • Text files
  • Word documents
  • PDF, AI, EPS files
  • JPG, TIF

To provide the best quality for your project. Image files must be sent at a minimum of 300 dpi resolution. If files are supplied at lower resolutions, Valentine Web Design cannot ensure the print quality and will not be held responsible for any provided artwork not matching our specifications.

Any recreations of artwork that might be needed, there will be an additional cost added to the project. If there are multiple images and/or logos that may need to be recreated for the project we will discuss and work with you to provide the services needed before work on your project begins.

If any stock photography needs to be purchased for your project. The cost will be added to the project’s quote.

All verbiage/copy for projects must be typed and provided in a Word or text document. There will be a $100/hr. fee for any wording that must be typed by Valentine Web Design.

Can I have a proof before finalizing my project?

Prior to finalizing your project, all clients will have the opportunity to review and proofread each project to confirm accuracy. Once Valentine Web Design receives approval for print or electronic publication, NO changes will be made. Valentine Web Design will not be responsible for any misspellings, punctuation or formatting after your final approval.

What are your turnaround times?

Turnaround times vary per project. However, the average times are as follows:

  • Logo Design – 10 to 15 business days
  • Graphic Design – 5 to 10 business days
  • Web Design – 4 to 6 weeks, but can take longer due to the complexity and size of the website

Printing turnaround times may vary depending on the size of the project.

Do you offer printing?

Yes. I work with third party printers that I have good relations with and trust. If there are any printing errors, I will work with the printer to resolve the issue. Any costs incurred will not be the responsibility of Valentine Web Design. Once print orders are placed, they cannot be canceled and no additional revisions can be made and no refunds will be issued.

Cost, Payment & Cancelations

Because everyone’s needs are different, all proposals & estimates are formulated on a project-to-project basis. Projects above $1,000 will require a 50% deposit up-front with the remaining 50% upon completion and before any files/artwork are released. Valentine Web Design accepts checks (made payable to Nicholas Valentine) and Paypal. All deposits are non-refundable; no exceptions.

Cancellations

Any project can be canceled at any time by the will of the client, in writing. If communication stops on behalf of the client after 60 days, the project may be terminated in writing on behalf of Valentine Web Design and all ownership and copyrights of the project will be retained by Valentine Design.